Frequently Asked Questions
Everything you need to know about your Unmatched Supps order.
How long does shipping take for apparel orders?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy for clothing?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain items like undergarments or socks are final sale.
How do I determine my size?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our measurements to ensure the perfect fit.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes once the order has hit the warehouse.
Are your garments ethically sourced?
Absolutely. Unmatched Supps is committed to ethical manufacturing. We partner only with factories that adhere to fair labor practices and environmental sustainability standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay.